Delivery Area
Products from this website can be shipped to most countries( Such as the United States, Canada, the United Kingdom, France, and Germany). However, orders shipped to Norway, Iceland, Cyprus, Lebanon, and U.S. extended areas including Puerto Rico, Alaska, and Hawaii are subject to an additional shipping fee starting from $114 per item due to carrier surcharges. The final shipping cost may vary depending on the product and quantity.
Receiving Time
Delivery time: Handling time (order preparation) + Shipping time
Handling time: 1-2 weeks (in Working Days)
Delivery times: 15 - 42 business days
Shipping time (in Working Days) & costs
(1) For most countries - Standard Shipping：
| Carrier | Applicable Products | Shipping Time | Shipping Fee |
| DPD | Most normal size and weight products | 2 weeks | To most countries such as the United States (excluding U.S. extended areas including Puerto Rico, Alaska, and Hawaii), Canada, the United Kingdom, France, and Germany |
| Expedited Express | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) For Norway, Iceland, Cyprus, Puerto Rico, Alaska, Hawaii - Fast Shipping
| Carrier | Shipping Time | Shipping Fee |
| UPS/DHL Express/FedEx | 5-7 days | $115 per piece |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
The delivery time we mentioned is only an estimate and mainly depends on the shipping time.
Tariff
There will be tariffs when the max side length of a parcel is more than 60cm. Generally, this possibility is around 5%. If there is a tariff, we will be responsible for 20% of this amount. In most cases, the amount for customs duties is 0-$20 per piece.
Compensation for Late Delivery
If the goods are not delivered on time, we very much regret your delayed receipt of the goods and we will provide you with 10% of the order price of the delayed compensation of the goods. We will do our best to ensure that the goods arrive on time.
Shipping Confirmation & Order Tracking
- You will receive an e-mail containing a tracking number once your order shipped.
- Click this link https://www.17track.net/en
- You can also contact our customer service team [email protected] for the latest logistics information.
If you have any questions regarding shipping, tracking, or this policy, please feel free to contact us via email at [email protected].
